Refund policy
Refund Policy
30-Day No Questions Asked Guarantee
We stand behind the quality of our products. If for any reason you're not satisfied with your purchase, you can return it within 30 days for a full refund, no questions asked.
How to Initiate a Refund:
1. Contact us: Although it's a no-questions-asked policy, we do require a notification for tracking purposes. Please email us to let us know you'll be returning the product.
2. Pack the product: Ensure the product is in its original packaging, including all accessories and manuals that came with it.
3. Ship it: Send the product to the following address:
Wave Inc.
8648 Glenmont Dr #130
Houston, TX 77036
United States
4. Confirm and refund: Once we receive the returned product, we will process your refund. Please allow up to 10 business days for the refund to appear in your account.
Terms and Conditions:
- The product must be returned in the original packaging and in good condition.
- Shipping costs for the return are the responsibility of the customer.
- We reserve the right to deny a refund if the product is returned in poor condition or after the 30-day period.
By making a purchase, you agree to this refund policy.
30-Day No Questions Asked Guarantee
We stand behind the quality of our products. If for any reason you're not satisfied with your purchase, you can return it within 30 days for a full refund, no questions asked.
How to Initiate a Refund:
1. Contact us: Although it's a no-questions-asked policy, we do require a notification for tracking purposes. Please email us to let us know you'll be returning the product.
2. Pack the product: Ensure the product is in its original packaging, including all accessories and manuals that came with it.
3. Ship it: Send the product to the following address:
Wave Inc.
8648 Glenmont Dr #130
Houston, TX 77036
United States
4. Confirm and refund: Once we receive the returned product, we will process your refund. Please allow up to 10 business days for the refund to appear in your account.
Terms and Conditions:
- The product must be returned in the original packaging and in good condition.
- Shipping costs for the return are the responsibility of the customer.
- We reserve the right to deny a refund if the product is returned in poor condition or after the 30-day period.
By making a purchase, you agree to this refund policy.