Shipping policy

Den Smart Home Shipping Policy

1. General Information:

All orders are subject to product availability. If an item from Den Smart Home is not in stock at the time you place your order, we will notify you and refund you the total amount of your order using the original method of payment.

2. Location:

Den Smart Home ships to both domestic and international locations. However, there may be restrictions on some products that cannot be shipped internationally. Please contact us if you have questions regarding your order destination.

3. Delivery Time:

Once you place an order with Den Smart Home, an estimated delivery time will be provided to you. Delivery times are just estimates and begin from the date of shipping, not the date of order. Please use these times as a guide only, and note they are subject to the acceptance and approval of your order.

4. Shipping Costs:

Shipping costs for Den Smart Home products are based on the weight of your order and the chosen delivery method. To determine the cost of shipping for your order, simply add the desired items to your cart and proceed to the checkout page. Shipping charges will be displayed there.

5. Damaged Items in Transport:

If any Den Smart Home product packaging appears damaged upon delivery, please contact us immediately at info@densmarthome.com.

6. Questions:

If you have any questions about the delivery and shipment of your Den Smart Home order, please reach out to us at info@densmarthome.com